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General Inquiries

Address: 50 S Broadway, Lebanon, OH 45036
Phone: 513-933-7200
Fax: 513-228-3902

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Customer Service Supervisor

Name: Candace Fleming

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Rumpke Refuse Collection

Phone: 800-582-3107

About the Service Department
 The City of Lebanon offers a wide range of utility and public services that enhance the quality of life in the community.

Utility Service & Tax
Monday - Friday
8:00 am - 4:30 pm

Payment Window
Monday - Friday
9:00 am - 4:30 pm

Public Services

The City is committed to offering quality utility services at competitive rates. The Service Department effectively links the citizens of Lebanon with these public services to provide customer-focused support. These public services include:
  • Consolidated refuse collection
  • Electric
  • Fall leaf collection
  • Parks maintenance
  • Roadway maintenance
  • Sanitary sewer
  • Snow and ice control
  • Stormwater
  • Water
Utility Service
The Service Department is responsible for setting up all utility accounts, utility fee billing, meter reading, utility collections, property maintenance code enforcement, and directing citizen inquiries to the appropriate department. If you have any questions or need assistance, please contact the Service Department at (513) 933-7200.

Utility Bill Payment Options

Online Utility Payments
Visit the Utility Payments page to learn how you can sign-up for email billing, on-line payments, and ACHpayments.

Emergency Contact
On Saturdays, Sundays, Holidays, and before 8:00 am and after 4:30 pm Monday through Friday, call the Police Department at (513) 932-2010 for emergencies relating to water, sewer, electric, etc.