Home Departments Electric Outages Report an Outage Report an Outage Report Electric Outages or TroubleDuring Regular Business HoursTo report an electric outage or trouble during regular business hours, contact the Service Department at (513) 932-3060.After Hours, Weekends, & HolidaysTo report after hours, weekends, or holidays, contact the Police Department at (513) 932-2010.Outage InformationBe prepared to answer the following questions: Is your power totally out or partially out? Can you tell if your neighbors' power is out? Have you checked your breakers including your main breaker(s)? The main breaker could be located at your main panel or outside your home near your electric meter. Did you hear any strange noises, booms, or explosions? Did you see any flashes, sparks, or fires? Have you seen any lines down? If so, please stay away from them.