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CodeRED Alert System

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1. What is CodeRED and how will the City use it?
2. Why do I need to register for CodeRED?
3. Can businesses participate in CodeRED?
4. Can TDD / TYY equipment receive the CodeRED calls?
5. What if I’m not home to receive the emergency notification?
6. Will I be charged for receiving a CodeRED alert?
7. How do I register for CodeRED?

Council-Manager Form of Government

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1. What is the council-manager type of government?
2. Is the council-manager form a responsive form of government?
3. Are all council-manager governments structured the same?
4. What is the council's function in council - manager government?
5. Where does the mayor fit in to a city - manager government?
6. What is the manager's function in council - manager governments?
7. Does the manager participate in policy determination in council-manager government?
8. Is the council - manager form of government used only in certain kinds of cities?
9. How much citizen participation is possible under the council - manager government?
10. What is the history of the council - manager form of government?

Engineering

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1. Paint markings were placed in the front of my home and/or in my yard. What do they mean?
2. Who is responsible for repairs to the curb, gutter, and sidewalk?
3. Cars are speeding on my street. Could the City install a stop sign?

Main

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

Planning & Development

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1. What does a zoning permit cost?
2. Can I place a fence on my property line?
3. Can I build a garage, and then a home?
4. Is my property historic and located within the architectural review overlay (ARO) district?
5. Do I need a permit to install a patio?
6. Do I need a permit to replace a fence, shed, deck, or pool?
7. Do I need a permit to have a business in my home?
8. What do I need to start a new business in an existing commercial building?
9. Do I need a permit to have a garage or yard sale?
10. Do I need a permit to construct a handicap ramp?
11. What do I need to do to get a permanent sign?
12. What are the restrictions on temporary ground signs?
13. What kind of permit do I need?
14. What do I need to do when I am ready for an inspection?
15. Who does inspections for sidewalks and driveways?
16. Where should complaints be directed?
17. Are there restrictions on the number of cars parked on a residential lot?
18. Can anything be done if my neighbor's grass is too high?
19. What is the process for cutting grass that is too high?
20. Are there any zoning-code regulations concerning animals?
21. What do I need to do to subdivide my land?
22. What is the difference between parcel number and lot number?
23. How do I find my property lines?
24. Where do I find information about removal of an underground fuel or oil tank?
25. Who controls public water and sewer?
26. Where do I get a vendor's permit?
27. Who do I contact regarding property taxes?
28. Who enforces neighborhood covenants?

Police

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1. When the disaster sirens are activated, should I call the Police Department for information?
2. When I call 9-1-1 for emergency assistance, who answers the phone?
3. How can I assist the police and fire departments in locating my residence quickly?
4. Where do I go to pay a traffic fine?
5. Does the police department have information about school closings during inclement weather?
6. Can the police department provide me with information about road conditions during inclement weather?
7. Should my electricity, telephone, or cable go out after all City offices are closed, who do I call for repairs?
8. What do I do in case of an automobile accident?
9. Can I have fingerprints made at the Lebanon Police Department?
10. How do I file charges against someone?

Utility - Automatic Bill Payment

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1. How do I sign up for electronic payments?
2. When are the bills paid?
3. How does it work?
4. How can I be sure that the bill was actually paid?
5. Will I receive a notice of payment due from the City of Lebanon each month?
6. If I don't have a check or receipt, how can I prove I have paid my bill?
7. What if the amount of the payment notice from the bank is incorrect or I want to dispute my bill?
8. What if I no longer want to pay my bill by electronic payment?

Water & Wastewater

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1. How do I report a water or sewer emergency?
2. What is the Fluoride content of my drinking water?
3. My water looks cloudy. Is it safe to drink?
4. What is the hardness of my water?
5. My water looks reddish. What is the cause of this, and what should I do when it happens?
6. I still have questions. Who should I call?